Staff & roles
Give each person on your team exactly the access they need — no more, no less — and let new hires rehearse before their first real shift.
Invite your team
- Open Staff and add a person with their email.
- Pick a role — this decides what they can see and do.
- They sign in with their own login; you can remove access any time.
What each role can do
- Owner — full access, including billing and granting the manager role.
- Manager — day-to-day running: staff, menu, reports, and settings, but not ownership-level controls.
- Cashier / waiter — the POS to take orders and payments.
- Kitchen — the kitchen display only.
Training mode
New staff can practice on Training — it looks and works just like the real POS, but nothing they do creates a real order, payment, or kitchen ticket. It’s the safe way to learn the flow before a busy service.
- Send a new hire to Training and let them ring up practice orders.
- Managers can see who practiced and for how long, so you know a person is ready.
More than one branch
Staff access is granted per branch, so a person only sees the branch they work at. Owners and managers switch between branches from the top bar. What else a branch keeps to itself — its till, its tables, its receipt numbers — is in More than one branch.
A login is not an employee record
Inviting someone gives them a way in and a role. It does not create a payroll record, and it does not by itself let them clock in — that needs an employee under HR with their login linked to it. The two are kept apart deliberately: you pay and roster plenty of people who never touch the app, and plenty of people with a login (you, for one) are not on the payroll.
Attendance, schedules, leave, advances and payroll all live in Time clock & payroll.
Still stuck? Talk to us.
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